Workplace Collaboration
Unified communications and contact centre, integrated cleanly across cloud and on-premises.
Collaboration estates are rarely greenfield. Most enterprises run a mix of Microsoft Teams, Webex, legacy Cisco telephony and a contact centre, joined by SIP trunks and session border controllers that nobody wants to touch. The result is fragile interoperability and migrations that stall.
Foundry designs and integrates the whole collaboration estate as one system: cloud calling, SIP integration through SIP border controllers, contact centre on Amazon Connect, Twilio, or bring your own Contact Center, we can help you integrate any platform with any other platform through industry standard protocols, with a clear path to consolidate without dropping a call. Voice is treated as the real-time, business-critical workload it is.
Scope, specified.
Microsoft Teams Voice
Teams Phone with Direct Routing or Operator Connect, designed for resilience, call quality and clean number management.
Webex Calling & Meetings
Webex voice, meetings and devices integrated into the estate and interoperable with Teams and existing telephony.
SIP Integration & Cisco CUBE
Session border controller design on Cisco CUBE, SIP trunk integration, secure interconnect and carrier migration.
Amazon Connect Contact Centre
Cloud contact centre on Amazon Connect, with routing, IVR and integration to telephony and back-office systems.
CUCM & Legacy Telephony
Cisco Unified Communications Manager design, support and rationalisation, with a managed path off legacy PBX.
Collaboration Migration
Large-scale, phased migration to modern platforms, protecting voice service and user experience throughout.
A disciplined path.
- 01
Assess
We map the current estate: platforms, SIP trunks, contact centre flows, numbering and the interoperability that holds it together.
- 02
Design
We design target calling, SIP and contact centre architecture, including CUBE, with interoperability and resilience built in.
- 03
Integrate
Teams, Webex, CUBE, Amazon Connect and CUCM are integrated and tested as one estate, not isolated islands.
- 04
Migrate
Users and numbers are migrated in controlled phases, with call quality and continuity protected at every step.
What changes.
Teams, Webex, contact centre and telephony integrated as one coherent estate.
Phased migrations engineered to protect live voice and contact centre service.
A managed path off legacy PBX onto modern cloud and hybrid calling.
Engineering-led from the first conversation.
You talk to the architect who will design it. Bring us the workplace collaboration problem and we'll respond with engineering judgement.
Discuss your project